Resume

Hardware – Software – Networking
* Configuration * Optimization * Security * Documentation * Training

Experience:
7 years of large company support and 5 years of small business support

Formal Training:
ECPI Technical College (A.A.S. in Computer Networking)
John Tyler Community College (A.A.S. in Business Management)

Certifications

 

Current Support Activities
Supporting multiple client environments with:

Server and Server-Based Apps:

  • Windows 2000-2011 Servers
  • Active Directory
  • GroupPolicy
  • Exchange – POP3 – Webmail
  • MS SQL – other database
  • RAID 5 – other hardware
  • Ghost imaging
  • MSUS (MS Update Server)
Workstation and Client Apps:

  • XP to Windows 7 Workstations
  • System and Data Recovery
  • Outlook – Webmail
  • Office 2003 – 2007 and 2010
  • MS Access
  • QuickBooks – accounting
  • Frontpage – Photoshop
  • Printers – Scanners
Network and Domain Apps:

  • Networking wired/wireless
  • D-linkl, Linksys, Cisco
  • VPN – Remote Desktop
  • Veritas Backup – others
  • McAfee, Symantec, AVG
  • SpyBot, HiJack This
  • E-mail encryption – HTTPS
  • Web sites